Advances in artificial intelligence, robotics, and automation are fueling a new era in automation.
Businesses are leveraging this opportunity by automating small rule-based tasks to complex business processes. To respond to this dynamic trend, organizations need superior automation capabilities.
Saram's Intelligent Process Automation (IPA) combines multiple technologies to automate complex end-to-end business processes that involve decision-making and continuous learning.
IPA leverages its capabilities from various technologies like:
- Robotics Process Automation (RPA): Automation of rule-based repetitive tasks using a computer-centric process through the User Interface (UI) either attended or unattended by the agent.
- Intelligent Document Processing (IDP): Extract data from digital and physical formats to machine coded text parsing for AI cognitive services.
- Business Process Management: Automate multi-step business processes. by connecting complex IT infrastructure tailored to organizational needs.
- AI cognitive services: A set of AI-enabled services such as Natural Language Processing, Optical Character Reading, Machine Language, Deep Learning and Computer Vision for strategic planning, decision making and continued learning
- Conversational AI: Automated bots that use AI to provide personalized customer interactions.
- Process Mining: Analyses process-related information captured in event logs generated by enterprise systems such as ERP and CRM to discover processes and create process maps.