What is Intelligent Enterprise Strategy?
Intelligent Enterprises are companies with integrated business processes based on gathered data. Intelligent Enterprise Strategy refers to the approach to understanding that data and rapidly turning it into actionable business intelligence. Intelligent enterprise strategy involves analyzing data and using it to enable process automation and experience management.
Businesses use intelligent enterprise strategy solutions, such as SAP intelligent enterprise, to provide clarity and flexibility across a suite of applications. Intelligent enterprise strategy allows companies to see collected information from multiple locations organized in a way that finds and recognizes patterns. This information can then be used to enhance customer services to better serve their needs, therefore bettering both the customer experience and your employee experiences. Intelligent enterprise strategy also allows for real-time adjustments to changes in the market or customer sentiment.
Intelligent enterprises operate on a business technology platform, allowing for digital transformation and integration across all applications from one centralized digital platform. Intelligent enterprises also often include what is referred to as an "intelligent suite." Intelligent suites include integrated applications that cover all the various facets of the enterprise, from finance to IT.
Often intelligent enterprise strategy is utilized to enable automation throughout various parts of the supply chain, streamlining business processes with the use of artificial intelligence (AI) machine learning and scalable cloud-based infrastructure. Businesses employ intelligent enterprise strategy because the results are actionable insights and recommendations based on real-time data analytics, improved cost efficiencies through integrated solutions, and innovative customer-focused business practices. Overall, intelligent enterprises are businesses determined to improve their business processes and customer service, utilizing technology and data analytics to gain business intelligence.
What are the benefits of being an Intelligent Enterprise?
- Visibility and Transparency : Due to the amount of data driving the intelligent enterprise strategy, there is heightened visibility into what works, what doesn't, and what your customers need. This also includes transparency for your employees, partners, and customers, increasing confidence in your business, and spotlighting your desire to improve for your customers.
- Efficiency : Real-time data analytics and the agility to adjust to ever-changing markets empower business processes with the flexibility to efficiently operate during market fluctuations. The data continuously collected can provide insights and recommendations for automated business processes that can increase productivity, improve efficiency, and reduce costs.
- Innovation : Intelligent enterprises are primed for innovation, as they have the integrated team structure needed for collaborative, customer-centric solutions. The level of confidence that comes from solutions backed by data, collaboratively formed, and customer approved is unparalleled.
- Customer-Focused Solutions : It is easy to see how customer data can lead to customer-focused solutions, but without the proper tools to harness that information, it can be a wasted exercise. Accurately obtaining data and appropriately utilizing it to deliver services based on consumer needs is the foundation for an intelligent enterprise.